BOOKING AND CANCELLATION POLICY
By making a reservation at Violets you agree to our reservation & cancellation terms.
All reservations require credit or debit card details to secure your booking, please be aware we cannot hold a table without this information and no charge is made to the card.
Charges will only be made to the card in the event of any no-shows and cancellations within 48 hours of the seating time.
If there are any cancellations or amendments outside of these timescales Violets reserve the right to implement a cancellation fee charge of £25.00 per person.
Please Note all cancellations must be made via email only, quoting your booking reference code.
We would also respectfully ask that you are ready to be seated at the time of your reservation. Where this is not the case, the time that you are seated will depend entirely on availability.
Please inform us of any dietary or allergy requirements at the time of your reservation or 24 hours-notice prior to your booking date.
This will help us ensure that we can create the best possible menu to accommodate your needs.
Whilst we can cater for most dietary & allergy requirements, unfortunately, we are unable to offer a menu for very restricted diets.
Violets cannot be held responsible if we are unable to cater for specific dietary requirements if insufficient notice is given.
We apologise for any inconvenience this may cause.